"Your office is unbelievable. I have NEVER, EVER felt so comfortable and welcome as I did when I was at my first appointment with your office. Everyone was wonderful, your website is wonderful and it is very comfortable from the waiting room to the chair where the action starts. I was offered so much good advice and tried new item to clean my teeth and it was so much easier on my mouth and the hygienist - she didn't have to scrape so hard. The conversation was so easy and I laughed quite a bit and was so comfortable. I also have never been offered to have my teeth whitened - a huge bonus as far as I am concerned. Keep up the great job - you have wonderful teamwork there too." - Garnet C.
"Had a wonderful visit, loved Shannon! I have referred two people to your office." – Serena W.
"So far, everything is top notch, very pleasant surrounding that takes a person that hates going to the dentist and more pleasurable experience. I'm happy I chose your practice over other Leander offices. Keep up the good work!" - Calvin T.
"I think you have a first class operation from all the people at the front desk, your hygienists and Dr. Ince. It's always, a clean, friendly environment. Everything is always explained in an easygoing, helpful manner. I seldom have to wait to be seen. I have referred friends to you." – Carol W.
"This is the BEST Dentist Office in TEXAS, Amy is GREAT. Dr. Ince is GREAT. See Ya'll again soon." - Robert A.
"I have to say I have never been to a dental office where everyone was very welcoming and made sure that I was ok at all times... not to mention your staff helped me with my 2 1/2 week old by feeding her and making sure she didn't cry while the dental hyg took care of me. Everything was explained to me in specific detail and everyone who took care of me that day made sure i was ok at all times. The dental assistant made sure to keep me "company" while Dr. Ince became available. Everyone there is great and yes I have already recommended my father, mother, boyfriend, and plan on recommending as many people as I possibly can. thank you for all your great work!!!" - Julie S.
"Love the look of the office, the TV’s, the nice furniture and decor, everyone is friendly - it makes it almost nice to come to the dentist! I recommend Crystal Falls to everyone." – Matthew K.
"Everyone was great. I have already referred friends to your office." – Celia B.
"Thanks for having such a clearly printed treatment plan. The color-coded paper and division by what needs to be done to each tooth helped me to "crunch the numbers" at home and figure out how best to proceed with my dental care over the next several months. This is the first time I have ever felt fully informed of financial matters at any health care office. The exam was thorough, Dr. Ince explained everything very clearly, and everyone in the office was incredibly nice and professional. This may sound funny, but your office doesn't have that typical "dentist office" smell which tends to freak me out from bad experiences I had as a child. I enjoyed looking out the window, watching the birds , and having my back massaged in the chair. All those things reduced my stress level a great deal. Nobody ever likes going to the dentist when they know there are big problems to fix, but you all made it as pleasant as it possibly could be. Thanks!" – Nancy S.
"Loved Dr. Ince! The office is very welcoming. Had a great experience and will continue to be a client." – Sarah G.
"I LOVE LOVE LOVE Shannon. She is so great and very good to work with. She's very good at explaining what she is doing and talking about things to keep your mind off of the cleaning. Everyone that I've worked with has been great." – Lenae F.
"You guys were great! I will recommend friends to you!" – Scott S.
"I actually enjoy going to the dentist now that I found your office. I have referred friends and will continue to do so." – Chester S.
"Great team. Staff very friendly. I'm glad I found this dental office close to my house. You guys do an awesome job. You guys "rock." - Rose A.
"From the moment that I walked in to the office I felt very welcomed. My appointment was great from the first person to the very last person when we said good-bye and see you next appointment. I had a very good experience with the dental office and it's staff. Everything was very well organized and all staff was very polite. I have never had a good experience with dental work until now. Now I can get my dental hygiene back up to track. Thank you Crystal Falls Dental!" – Rose A.
"All the staff were very friendly and professional. The office atmosphere is extremely pleasant." – Rebecca J.
"I recently moved to Texas and was very apprehensive about finding a new Dentist. The visit exceeded all my expectations and was in a word WOW! I have already refered 5 people to Crystal Falls Dental." – Wendy H.
"Dr. Ince did not rush out, took time to explain everything in detail. Hygienist is top notch. Silly as it sounds, the piano music in reception room and the birdfeeder outside the window helped calm my intense aversion to dentist offices!" - Jennifer M.
"Hygienist understands the tenderness of my gums and tries very hard not to hurt me. I am actually not nervous about going to the dentist. Thanks for what and how you do your treatments." – Erasmo M.
"I love the Hygienist she seems to try to think of everything and have it ready when I get there. Very professional." – JoLynn S.
"Best dental experience I've had in a very long time. Your staff is warm and helpful. I like to be informed re: what is being done during procedures, and I was. Thanks." – Vicky N.
"The best dental experience I have ever received. Keep up the great service." – Larry D.
"I thought it was top notch. I found the whole experience very pleasant. Great job!" - Anita C.
"Overall, I would rate this office as excellent, and would not hesitate to refer anyone I know." – Adrian L.
"Everything was really great. The dental hygienist was very friendly. I spoke to Dr. Ince afterwards. He was nice too. He was young looking and carried himself well. The receptionist was incredibly sweet with a great smile." – Anonymous
"I loved the relaxing jazzy music that was played in the waiting room area, but it was a little bit on the loud side. Also, I wanted to place my car keys on the beautiful little brown table in the waiting room, but was afraid I'd scratch the table (everything is so nice and new looking). I was looking around for some women's magazines or entertainment magazines, but only found a couple of men's fashion magazines. That was odd. I've never seen men's fashion magazines in a doctor's office...it's been more entertainment, news, goodhousekeeping type magazines. And I had to ask what the big MAC computer was for since I did not see a sign on it to say what it was for. The TV could also use a sign to let patients know they can feel free to change the channel just in case they bring young childen and there is something they'd rather not have their children see that was on (soaps, shows with surgeries, gossip shows, etc). Other than that...it was extremely pleasant!" - Isabel B.
"I feel at home and for the first time really listened and tried to take care of my teeth. My hygienist is very nice. She really knows what she’s talking about." – Anthony B.
"Thanks to a great assistant, front desk, and dentist! Don't change anything! Front desk straightened out billing and was great. Saved me a ton. I will schedule appt. soon. Thanks, again." - Joel W.
"The office is gorgeous and Shannon was so warm and welcoming. She took great impressions and I liked getting positive feedback from her." – Shelley S.
"Thanks to my Hygienist:) She did great. Dr Ince was very informative & wanted to know what my needs were. Thanks to all!" - Michelle F.
"I forget my dental assistants name, but she was very friendly and had way more positive things to say than negative about my teeth. She made me feel comfortable. One thing that was inconvenient is the phone call after I have made an appointment that is asking me to call and confirm the appointment. The place was gorgeous and relaxing. Everyone, but the dentist, had smiles on their faces. I am recommending friends and family to go. The dentist made an effort to get to know the patient and asked personal questions about where I live. That was very sweet." - Anonymous
"Very good job. I would recommend you to everyone." – Brian S.
"Really enjoyed this office - will be bringing my son in next week for his first visit." - Deborah W.
"I really enjoyed everyone. The service was great and people friendly." – Brittney M.
"Suzanne, was another person that was great. She made me feel welcomed and she was super nice. I would definitely come back!" - Jenna L.
"Everyone that worked with me was great! Very friendly and helpful. Thank You!" – Andrea H.
"All were great experiences and very much appreciated. You should be visited by my husband soon and anyone else I can tell!" - Barbara R.
"It was wonderful, Shannon was very nice to me, since I am such a baby about going to the dentist. Thank you." – Patti C.
"Everyone was great--very friendly and seemed genuine." – Beth G.
"Great folks. I would recommend to anyone." – John R.
"Very welcoming and funny!" – Allison E.
"You can tell that everyone enjoys their job, and as a retired Human Resources Manager that atmosphere comes from the very top. Very enjoyable." - Janice K.
We at Prosites sincerely appreciate the opportunity to design and host your new website. Your dedication to educating and serving your patients is evident by the excellent information and background your website provides to visitors. We salute your efforts in providing that extra level of communication and service that is so important to patients.
Lance V. McCollough
President & CEO
Prosites, Inc.